Cancellation policy

Cancellation Policy – Diton

Last updated: February 19, 2026

  1. Order Cancellation by Customer
    • Cancellations allowed before order is shipped/processed.
    • Request cancellation via email (DITONINDIA@GMAIL.COM) or call 9321907170 with order number.
    • If cancelled before dispatch: Full refund (no charges).
    • If cancelled after dispatch: Treated as return (subject to Return Policy; possible shipping deduction).
  2. Cancellation by Diton
    • We may cancel orders due to stock unavailability, pricing errors, payment issues, or suspected fraud.
    • Full refund issued if cancelled by us.
  3. Non-Cancellable Orders
    • Certain custom/pre-order items may be non-cancellable (mentioned at checkout).

Refunds processed as per Refund Policy.

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